Muyano IT Consultancy

Case Study: Driving Logistics Transformation with Integrated Transportation Management Systems

Company Profile

A leading global candy manufacturer, known for its innovative products and extensive market presence, faced the challenge of streamlining its logistics operations in two key markets in Asia. These operations involved the transportation of finished goods from production facilities to customers. The company’s commitment to operational excellence and its enterprise-wide digital transformation roadmap laid the foundation for a project aimed at optimizing transportation management.

Key Challenges

The logistics operations in both markets were heavily reliant on manual processes, creating inefficiencies and operational bottlenecks. Key challenges included:

• Lack of System Integration: Logistics workflows were not connected to the company’s enterprise resource planning (ERP) system, leading to fragmented operations.
• Manual Processes: Freight cost calculations, reconciliations, and communication with vendors were managed manually, increasing errors and processing time.
• Limited Visibility: Without a Transportation Management System (TMS), stakeholders lacked real-time insights into transportation and distribution activities, making it difficult to optimize planning.
• Cross-Team Misalignment: Communication between sales, production, warehousing, and distribution teams relied on email, leading to delays and miscommunication. The company recognized that these challenges hindered efficiency and cost control, necessitating a comprehensive digital transformation.

Solutions and Achievements

With Muyano, the company embarked on a transformative journey to implement cloud-based TMS solutions tailored to the unique needs of each market. Muyano oversaw the digital transformation (DX) activities, ensuring the solutions aligned with the company’s enterprise roadmap. Muyano also led organizational change management (OCM) efforts, engaging stakeholders across sales, production, and distribution teams to foster system adoption.

The implementation, completed in just three months, included:

• End-to-End Integration: The TMS solutions were seamlessly integrated with the ERP system, connecting sales orders, deliveries, warehouse operations, transportation, and customer receipt confirmations.
• Real-Time Insights: The system provided real-time analytics, empowering stakeholders with actionable data to optimize transportation planning.
• Automation of Freight Costs: Freight cost calculations and reconciliations were automated, eliminating manual errors and saving time.

The project delivered measurable results, including a 15% reduction in freight costs, faster reconciliations, and improved cross-team coordination. Stakeholders gained real-time visibility into logistics operations, enhancing decision-making and overall efficiency.

Conclusion

This transformation was made possible through the strategic partnership with Muyano, which played a critical role in leading the digitalization of transportation management. By aligning technology with business objectives, Muyano guided the company through a seamless transition from manual logistics processes to an integrated, cloud-based system.

With Muyano’s expertise in digital transformation and organizational change management, the company achieved a fully integrated logistics ecosystem, automating freight cost calculations, improving transportation planning, and enabling real-time visibility across the supply chain. Stakeholders across sales, production, warehousing, and distribution gained access to data-driven insights, empowering them to make faster and more informed decisions. The shift to a streamlined transportation management system not only optimized cost efficiency but also improved operational agility, allowing the company to respond swiftly to market demands.

Beyond the technical implementation, Muyano’s leadership in change management ensured strong stakeholder buy-in and seamless adoption of the new system. Through effective training sessions, cross-team collaboration, and hands-on guidance, Muyano enabled a smooth transition, fostering a culture of innovation and efficiency.

Why Companies Trust Muyano for Logistics and Supply Chain Transformation

In today’s fast-paced business landscape, supply chain efficiency is no longer a competitive advantage—it’s a necessity. At Muyano, we help organizations modernize their logistics and transportation management through strategic digital transformation, ensuring seamless operations, cost efficiency, and real-time visibility.

Why Partner with Muyano

Industry Expertise Meets Innovation

With deep expertise in supply chain and logistics, Muyano understands the complex challenges businesses face—from disconnected systems and manual workflows to inefficiencies in freight cost management and route optimization. We leverage cutting-edge technologies to streamline operations, integrate systems, and drive smarter decision-making.

Seamless System Integration

We specialize in integrating Transportation Management Systems (TMS) with existing ERP platforms, ensuring end-to-end connectivity from sales and warehousing to distribution and customer delivery. Our solutions enable real-time tracking, automated freight cost calculations, and intelligent logistics planning—all tailored to align with your business goals.

Change Management for Lasting Impact

Technology alone doesn’t drive transformation—people do. Our organizational change management (OCM) approach ensures smooth adoption, equipping teams with the right tools, training, and insights to fully leverage digital solutions. Through effective communication, stakeholder engagement, and structured onboarding, we empower teams to embrace change with confidence.

Proven Results, Trusted Partnership

Companies partner with Muyano because we deliver measurable impact. Our projects have helped businesses reduce logistics costs, improve delivery accuracy, and optimize transportation planning—all within accelerated timelines. We don’t just implement technology; we drive real transformation that makes your supply chain smarter, more agile, and future-ready.